Shipping & Return Policy

SHIPPING

Our items are handmade-to-order. Please allow 5-7 business days to create and process your order prior to shipping. We ship USPS and orders placed in the USA usually take 2-7 business days to arrive after shipping. International orders generally take about 4 weeks to arrive once shipped. Please take these time frames into account when making your purchase. We do our best to ship out orders as quickly as possible.

MY ORDER SAYS IT WAS SHIPPED BUT USPS HAS NO TRACKING?
If you have received an email notification that your order has shipped, but USPS has yet to scan it in, this means we are still preparing your order. The shipping platform we use will email you when we print your shipping label as we print these in bulk when fulfilling orders.  As a small business, we package everything by hand to ensure quality and safety of your items. Please give us time to do so before tracking is available, which is usually about 1-3 days after you receive your shipping notification (sometimes a bit longer during peak seasons). 

In the case of a lost package, we are happy to replace your order! This is includes parcels which provide insufficient tracking information or show no proof of delivery. However, once the package is marked "as delivered " by the post office, we cannot replace an order. If you would like to add insurance to your order please make arrangements with us prior to checkout.

If an incorrect or incomplete mailing address is used during checkout and the package is delivered to the wrong address we cannot replace an order. If it is returned to us, shipping fees must be paid again in order for us to reship.

If your order arrives damaged or incorrect please contact us and we will be sure to fix or replace your item. 

RETURN POLICY

ALL SALES ARE FINAL - We do not accept returns or exchanges.

We recommend you try before you buy! We offer perfume samples for sale so that you can make an informed buying decision. If you have any issue with your order please contact us and we will do our best to remedy the situation.

Still have a question? Try our FAQ's page here.

 

Net Orders Checkout

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Shipping
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Shipping address